These are the most common questions we receive about ordering. If your question is not answered please email us at firstname.lastname@example.org or submit our contact form.
You will receive your keys by e-mail within 24 hours (typically within 8 hours). If you order using a freemail address (such as hotmail.com or yahoo.com) it may take longer.
Yes, we offer a full 60 day "No questions asked" Money-back guarantee
Yes, if you do not have another option. However, it is better to use a normal address as further checks need to be done when a freemail address is used to ensure that is valid. This means that your order will take much longer to process.
We provide prompt e-mail support and a user forum for ImageEn.
With your purchase you will receive 12 months free updates. After 12 months you will need to purchase a registration extension if you require updates.
We generally do not send out ImageEn, we prefer you to download it from our web page so you have the latest version. If you require a disk we can have one sent to your for $10 P&P.
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