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 Videos wont play w ImageEn demo but plays with wmp
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sandy771

57 Posts

Posted - Jan 09 2012 :  05:31:24  Show Profile  Reply
Hi

One of my customers has supplied some videos that wont play in my application.

I can play the videos in Windows Media Player, but I can not play the videos in the latest ImageEn based VideoPlayer program downloaded from this site today so the correct DirectShow codecs appear to be installed.

My understanding is that if a video plays in a DirectShow based application then they should play in ImageEn. Is this correct?

Is there an email address to which I can send a link to these Videos for someone to investigate?

Thank You.

fab

1310 Posts

Posted - Jan 09 2012 :  08:13:13  Show Profile  Reply
Hi,
please send the links using the support form.
Please specify also the operating system used.
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sandy771

57 Posts

Posted - Jan 09 2012 :  08:19:46  Show Profile  Reply
Email sent thanks

OS is Windows 7 Ultimate
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Uwe

284 Posts

Posted - Jan 09 2012 :  09:35:48  Show Profile  Reply
Did your customer or you install a new codec pack before playing the video, or did you apply an update for one? ImageENVideoView loses the connection once you do that and forget to re-register the various video file formats for Windows Media Player. Prime example for this behavior is the K-Lite codec pack.
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sandy771

57 Posts

Posted - Jan 09 2012 :  09:39:31  Show Profile  Reply
No

The video plays happily in Media Player, but wont play in the imageEn VideoPlayer (this take my application out of the equation). This is after a clean boot with no new codecs installed
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fab

1310 Posts

Posted - Jan 18 2012 :  13:49:09  Show Profile  Reply
I replicated also this problem. Media Player plays these files (MOV and 3GP), but maybe without using DirectShow. ImageEn uses only DirectShow to play (and capture) videos.
You can experience this also using GraphEdit (from Windows SDK) and trying to render these files. GraphEdit uses also DirectShow and reports the same ImageEn error (0×80040265, missing codec).
Maybe installing a QuickTime (for MOV) codec specific for DirectShow could fix this problem, but I cannot help on this.
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sandy771

57 Posts

Posted - Mar 21 2012 :  07:09:00  Show Profile  Reply
Hi

Further to this problem.

I have a file which plays OK in media player and is rendered by graphedit but does not play in ImageEn

Is there anywhere to upload/send this file as previous emails with 4mb mpg attachment failed

Any idea why this might be?

Cheers

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fab

1310 Posts

Posted - Mar 22 2012 :  02:35:53  Show Profile  Reply
Hi,
please could you post a link where to download this file?
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