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 Program doesn't see "Kyocera FS-1025 MFP GX" scann
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graph_man

210 Posts

Posted - Feb 07 2020 :  11:40:23  Show Profile  Reply
I use the latest version of ImageEn.

graph_man

210 Posts

Posted - Feb 07 2020 :  14:01:04  Show Profile  Reply
Program doesn't see "Kyocera FS-1025 MFP GX" scanner
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xequte

4981 Posts

Posted - Feb 07 2020 :  17:06:19  Show Profile  Reply
Does it see other scanners? Are you checking both Twain and WIA drivers?

Do other generic scanning apps on the system see the scanner?

Nigel
Xequte Software
www.imageen.com
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graph_man

210 Posts

Posted - Feb 07 2020 :  17:29:28  Show Profile  Reply
> Does it see other scanners?

Yes

> Are you checking both Twain and WIA drivers?

Yes, both

> Do other generic scanning apps on the system see the scanner?

XnView sees scanner and allows to scan.
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graph_man

210 Posts

Posted - Feb 08 2020 :  11:50:28  Show Profile  Reply
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xequte

4981 Posts

Posted - Feb 09 2020 :  14:30:49  Show Profile  Reply
Hmm, I'm not sure what is happening there. Are both apps the same bitness (32 or 64?).

Can you post the log that was generated by the All Acquire demo?

Nigel
Xequte Software
www.imageen.com
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