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 FillListWithSources not seeing ScanSnap S1300i
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aruest

Canada
11 Posts

Posted - Sep 27 2020 :  15:16:23  Show Profile  Reply
I have the following code to create a list of scanners:
ImageEnMView1.MIO.AcquireParams.FillListWithSources(TempList, [ieaTwain], True);

It returns a list of scanners on my computer (running Windows 10 pro) EXCEPT the Fujitsu ScanSnap S1300i which I have recently installed.

I've tried rebooting. I've tried uninstalling and reinstalling the scanner. Still does not work.

Which folder does FillListWithSources look into to create the list?

Thank you,

André Ruest

xequte

6420 Posts

Posted - Sep 27 2020 :  16:10:41  Show Profile  Reply
Hi Andre

FillListWithSources is actually a call to Windows for appropriate devices. Are you sure the Fujitsu has a driver matching the bitness of your application? Do other imaging devices see the scanner?

Please generate a log file:

http://www.imageen.com/help/TIETwainParams.LogFile.html


Nigel
Xequte Software
www.imageen.com
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aruest

Canada
11 Posts

Posted - Sep 27 2020 :  16:19:16  Show Profile  Reply
None of your demo programs see the scanner.

This is what the log file generates:
Twain log. Core version 7.0.0 31 3 2017
2020-09-27 15:48:31 : DestroyProxyWindow
2020-09-27 15:48:31 : DestroyProxyWindow : destroyed
2020-09-27 15:48:31 : IETW_UnloadSourceManager
2020-09-27 15:48:31 : IETW_UnloadSourceManager : Unload OK

The scanner only works with the Fujitsu-provided application.
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xequte

6420 Posts

Posted - Sep 27 2020 :  21:29:27  Show Profile  Reply
Hi

Does any application other than Fujitsu's one support this scanner?

Nigel
Xequte Software
www.imageen.com
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aruest

Canada
11 Posts

Posted - Sep 28 2020 :  06:44:07  Show Profile  Reply
Nigel,

It seems no other application works except for the Fujitsu-supplied app.

Bummer!
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xequte

6420 Posts

Posted - Sep 28 2020 :  16:45:03  Show Profile  Reply
Hi

Unfortunately it sounds like they are not using a standard Twain driver.

Nigel
Xequte Software
www.imageen.com
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Harald

Germany
8 Posts

Posted - Oct 11 2021 :  04:35:28  Show Profile  Reply
The devices of the Fujitsu ScanSnap series do not have a Twain or Wia driver. You can only control the scanners via the Fujitsu API: https://www.fujitsu.com/de/products/computing/peripheral/scanners/imaging-alliance-program/scansnap/

Document Management http://www.officemanager.de/en
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xequte

6420 Posts

Posted - Oct 12 2021 :  00:25:09  Show Profile  Reply
Thanks for letting us know, Harald

Nigel
Xequte Software
www.imageen.com
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