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 IEvolution: access violation during print with WPF
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Joel

10 Posts

Posted - May 09 2017 :  05:06:32  Show Profile  Reply
Hello,

I have a problem with the print dialog within a 64-Bit WPF-application. The application causes an access violation if the image shall be printed. It is important that the application is running with 64-Bit and not as a 32-Bit application. Furthermore, this problem only occurs within a WPF application and not within a WinForms application. I have attached a test solution that can reproduce the problem. Could you please look into it?

Specs & Information
Setup: IEvolution_5.0.0_94371_Setup.exe
Used Version of IEvoltuion2.dll: 5.0.0.0
Operating System: Windows 8.1 Enterprise 64-bit (6.3, Build 9600) (9600.winblue_ltsb.170204-0600)
Language: German (Regional Setting: German)



attach/Joel/2017595459_WpfApplication4.zip
403.38 KB

xequte

38127 Posts

Posted - May 09 2017 :  22:59:36  Show Profile  Reply
Thanks Joel

We will investigate this shortly.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Joel

10 Posts

Posted - Nov 09 2017 :  06:25:25  Show Profile  Reply
Is the issue resolved in any new update/patch? The error still occurs and sadly on more than one workstation.
Could you please investigate this issue?
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xequte

38127 Posts

Posted - Nov 09 2017 :  13:56:22  Show Profile  Reply
Hi Joel

This issue should be fixed in 6.0.0. Please email me your details.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Joel

10 Posts

Posted - Nov 13 2017 :  07:01:19  Show Profile  Reply
Sadly, the issue still exists with 6.0. The access violation occurs if I access the print dialog and try to print the current document. Furthermore, the print preview will be empty/white and does not represent the document that shall be printed. The solution from post number 1 can reproduce this issue.
Could you please look into that issue once again? Maybe I need to change a flag/parameter so that this access violation does not occur anymore?

DLL-Versions:
IEvolution2.dll 6.0.0.0
ielib64.dll 3.0.8.0
iecore.dll 6.0.0.0
Setup-Version: IEvolution_6.0.0_91101_Setup.exe
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xequte

38127 Posts

Posted - Nov 14 2017 :  14:01:24  Show Profile  Reply
Hi

We cannot reproduce in the current beta. If you email me, we'll send you the update.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Joel

10 Posts

Posted - Nov 16 2017 :  03:51:44  Show Profile  Reply
The issue is resolved with the beta version. Now you can print and see the preview within the print dialog. We will wait until the release of the beta. Thank you for the support =)
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Joel

10 Posts

Posted - Dec 06 2017 :  03:32:13  Show Profile  Reply
Would it be possible to get an estimated release date for this patch?
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xequte

38127 Posts

Posted - Dec 06 2017 :  04:55:52  Show Profile  Reply
Hi

We don't have a release date yet, but the version I sent you is stable.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Joel

10 Posts

Posted - Dec 06 2017 :  07:37:26  Show Profile  Reply
One last question can I deploy this setup to our customers and would it be supported?

Thanks,
Joel
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xequte

38127 Posts

Posted - Dec 06 2017 :  23:45:46  Show Profile  Reply
Hi Joel

Yes, we are not aware of any issues with it.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Joel

10 Posts

Posted - Dec 15 2017 :  04:12:20  Show Profile  Reply
Would it be possible to get the beta version in 32-Bit as well?

Thanks,
Joel
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xequte

38127 Posts

Posted - Dec 15 2017 :  16:01:00  Show Profile  Reply
We're expecting to release an IEvolution update shortly.

Nigel
Xequte Software
www.imageen.com
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windream

Germany
10 Posts

Posted - Feb 13 2018 :  07:17:42  Show Profile  Reply
Hello Nigel.
My name is Heinz-Jürgen Lücke, i am writing this as a subsitute for joel.

We are eagerly awaiting a fix for the printing problem .

I would like to know if there is now either a 6.0.X ievolution update release or
if it is possible to get the 32-bit beta Version so we can deliver a patch to our customers.

Thanks in advance
Heinz-Jürgen Lücke
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xequte

38127 Posts

Posted - Feb 15 2018 :  17:36:46  Show Profile  Reply
Hi

We are just finalizing the update now. Please email me for it.

Nigel
Xequte Software
www.imageen.com
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