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MangeL

Sweden
2 Posts

Posted - Jun 15 2021 :  03:49:44  Show Profile  Reply
No scanners found in updated Citrix environment (1912 LTSR, Windows server 2019). Same code is working in old environment. Twacker and other applications detects scanners.

IETW_LoadSourceManager does not Load?

Log from new (not working) environment:
Twain log. Core version 9.3.1 15-2-2021 * 32 bit
2021-06-11 17:20:34 : CreateProxyWindow
2021-06-11 17:20:34 : CreateProxyWindow : created
2021-06-11 17:20:34 : IETW_LoadSourceManager
2021-06-11 17:20:34 : DestroyProxyWindow
2021-06-11 17:20:34 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:20:34 : CreateProxyWindow
2021-06-11 17:20:34 : CreateProxyWindow : already created
2021-06-11 17:20:34 : IETW_LoadSourceManager
2021-06-11 17:20:34 : DestroyProxyWindow
2021-06-11 17:20:34 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:20:34 : CreateProxyWindow
2021-06-11 17:20:34 : CreateProxyWindow : already created
2021-06-11 17:20:34 : IETW_LoadSourceManager
2021-06-11 17:20:34 : DestroyProxyWindow
2021-06-11 17:20:34 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:21:02 : CreateProxyWindow
2021-06-11 17:21:02 : CreateProxyWindow : already created
2021-06-11 17:21:02 : IETW_LoadSourceManager
2021-06-11 17:21:02 : DestroyProxyWindow
2021-06-11 17:21:02 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:21:02 : CreateProxyWindow
2021-06-11 17:21:02 : CreateProxyWindow : already created
2021-06-11 17:21:02 : IETW_LoadSourceManager
2021-06-11 17:21:02 : DestroyProxyWindow
2021-06-11 17:21:02 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:21:27 : CreateProxyWindow
2021-06-11 17:21:27 : CreateProxyWindow : already created
2021-06-11 17:21:27 : IETW_LoadSourceManager
2021-06-11 17:21:27 : DestroyProxyWindow
2021-06-11 17:21:27 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:21:27 : CreateProxyWindow
2021-06-11 17:21:27 : CreateProxyWindow : already created
2021-06-11 17:21:27 : IETW_LoadSourceManager
2021-06-11 17:21:27 : DestroyProxyWindow
2021-06-11 17:21:27 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:21:37 : DestroyProxyWindow
2021-06-11 17:21:37 : DestroyProxyWindow : destroyed

Log from old (working)environment:
Twain log. Core version 9.3.1 15-2-2021 * 32 bit
2021-06-11 17:16:59 : CreateProxyWindow
2021-06-11 17:16:59 : CreateProxyWindow : created
2021-06-11 17:16:59 : IETW_LoadSourceManager
2021-06-11 17:16:59 : DestroyProxyWindow
2021-06-11 17:16:59 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:16:59 : CreateProxyWindow
2021-06-11 17:16:59 : CreateProxyWindow : already created
2021-06-11 17:16:59 : IETW_LoadSourceManager
2021-06-11 17:16:59 : IETW_LoadSourceManager : Load OK
2021-06-11 17:16:59 : IETW_OpenSourceManager
2021-06-11 17:16:59 : IETW_OpenSourceManager : Ok
2021-06-11 17:17:00 : IETW_CloseSourceManager
2021-06-11 17:17:00 : IETW_EmptyMessageQueue
2021-06-11 17:17:00 : IETW_EmptyMessageQueue : end
2021-06-11 17:17:00 : IETW_CloseSourceManager : Ok
2021-06-11 17:17:00 : IETW_UnloadSourceManager
2021-06-11 17:17:00 : IETW_UnloadSourceManager not Unloaded, for future uses
2021-06-11 17:17:00 : DestroyProxyWindow
2021-06-11 17:17:00 : DestroyProxyWindow : not destroyed, for future uses
2021-06-11 17:17:00 : CreateProxyWindow
2021-06-11 17:17:00 : CreateProxyWindow : already created
2021-06-11 17:17:00 : IETW_LoadSourceManager
2021-06-11 17:17:00 : IETW_LoadSourceManager : already loaded
2021-06-11 17:17:00 : IETW_OpenSourceManager
2021-06-11 17:17:00 : IETW_OpenSourceManager : Ok
2021-06-11 17:17:00 : IETW_OpenSource
2021-06-11 17:17:00 : Opening "HP Scanjet 5590 Doc TWAIN"
2021-06-11 17:17:01 : Success opening name:"HP Scanjet 5590 Doc TWAIN" ver:"1.90" twain:2.0
.......

xequte

38128 Posts

Posted - Jun 15 2021 :  19:06:22  Show Profile  Reply
Hi

To clarify, if you run a 32bit application on that environment, such as Windows Fax and Scan, it can see the scanner?

Also, that your application is 32bit.

Nigel
Xequte Software
www.imageen.com
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MangeL

Sweden
2 Posts

Posted - Jun 29 2021 :  03:03:45  Show Profile  Reply
Demo ImageAcquisition/Twain compiled 64-bit. Delphi 10.4.
Citrix environment (1912 LTSR, Windows server 2019). No scanners detected.

Twain log. Core version 9.3.1 15-2-2021 * 64 bit
2021-06-28 15:00:20 : CreateProxyWindow
2021-06-28 15:00:20 : CreateProxyWindow : created
2021-06-28 15:00:20 : IETW_LoadSourceManager
2021-06-28 15:00:21 : DestroyProxyWindow
2021-06-28 15:00:21 : DestroyProxyWindow : not destroyed, for future uses
2021-06-28 15:00:21 : CreateProxyWindow
2021-06-28 15:00:21 : CreateProxyWindow : already created
2021-06-28 15:00:21 : IETW_LoadSourceManager
2021-06-28 15:00:21 : DestroyProxyWindow
2021-06-28 15:00:21 : DestroyProxyWindow : not destroyed, for future uses
2021-06-28 15:00:21 : CreateProxyWindow
2021-06-28 15:00:21 : CreateProxyWindow : already created
2021-06-28 15:00:21 : IETW_LoadSourceManager
2021-06-28 15:00:21 : DestroyProxyWindow
2021-06-28 15:00:21 : DestroyProxyWindow : not destroyed, for future uses
2021-06-28 15:00:30 : CreateProxyWindow
2021-06-28 15:00:30 : CreateProxyWindow : already created
2021-06-28 15:00:30 : IETW_LoadSourceManager
2021-06-28 15:00:30 : DestroyProxyWindow
2021-06-28 15:00:30 : DestroyProxyWindow : not destroyed, for future uses
2021-06-28 15:00:30 : CreateProxyWindow
2021-06-28 15:00:30 : CreateProxyWindow : already created
2021-06-28 15:00:30 : IETW_LoadSourceManager
2021-06-28 15:00:30 : DestroyProxyWindow
2021-06-28 15:00:30 : DestroyProxyWindow : not destroyed, for future uses
2021-06-28 15:00:52 : DestroyProxyWindow
2021-06-28 15:00:52 : DestroyProxyWindow : destroyed

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xequte

38128 Posts

Posted - Jun 29 2021 :  16:36:15  Show Profile  Reply
Hi

Can any third party 64bit applications see scanners on that system?

Nigel
Xequte Software
www.imageen.com
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